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Summit Management LLC
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Summit Management LLC
Home
Our Companies
Services
Why Summit
Contact
Process
Warranty
Home
Our Companies
Services
Why Summit
Contact
Process
Warranty
  • LIMITED WORKMANSHIP WARRANTY

    General Handyman Services

    1.  WARRANTY COVERAGE

    Subject to the exclusions and conditions set forth below, Summit MGMT LLC (“Contractor”) warrants to the original customer (“Customer”) that general handyman work completed on the date shown in the accompanying job receipt will be free from defects in workmanship for a period of one (1) year from the date of project completion.

    This warranty applies to general handyman services performed under Summit MGMT LLC's standard scope of work, including general repairs, interior carpentry and trim, flooring repairs, small interior painting and touch-ups, door and window adjustment or hardware replacement, safety and mobility modifications (grab bars, handrails, non-slip surfaces, lighting upgrades), furniture and fixture assembly and mounting, minor plumbing and minor electrical work performed within the Contractor's disclosed non-licensed scope, exterior and seasonal maintenance, minor masonry repair, and general labor.

    Deck staining, exterior/outdoor painting, and landscaping services are covered under their own dedicated warranties. Where a dedicated warranty exists for a specific service, that warranty governs instead of this General Warranty.

    This warranty covers only defects directly attributable to the Contractor's workmanship, including:

    • Improper installation or assembly resulting in a component that does not function, close, latch, or operate as intended

    • Carpentry, trim, or drywall repairs that fail due to faulty technique, including visible seams, separation, or cracking directly caused by improper installation

    • Flooring repairs that fail due to improper technique, including loose transition strips or regrouted tile that separates shortly after completion

    • Assembled or mounted items — including furniture, shelving, fixtures, and televisions — that become loose or unstable due to improper anchoring or assembly

    • Minor plumbing or electrical fixture replacements, performed within the Contractor's disclosed non-licensed scope, that leak or fail to operate due to improper installation

    • Missed items or incomplete work not noted on the project receipt

    2.  WHAT THIS WARRANTY DOES NOT COVER

    This warranty expressly excludes the following:

    • Normal wear and tear, or gradual deterioration of any surface, fixture, or material over time

    • Defects in materials, fixtures, hardware, or products supplied by the Contractor, the Customer, or any third party — these are governed solely by the applicable manufacturer's or supplier's warranty

    • Pre-existing conditions not disclosed to or reasonably discoverable by the Contractor prior to the start of work, including rot, prior damage, code violations, or outdated or deteriorated wiring, piping, or framing

    • Any work requiring a licensed plumber, electrician, or other licensed tradesperson beyond the Contractor's disclosed non-licensed scope of work — the Contractor does not warrant, and expressly disclaims any liability for, work outside this scope

    • Damage caused by misuse, abuse, accident, or ordinary household wear occurring after project completion

    • Structural movement, settling, or other conditions related to the home's structure unrelated to the specific work performed

    • Damage caused by acts of nature, including flooding, storms, or extreme temperature

    • Modifications, alterations, or repairs made to the completed work by the Customer or any party other than the Contractor

    • Cosmetic variations that fall within normal trade tolerances and do not affect the function of the completed work

    • Any additional work, or change to the original scope, not documented in the project receipt

    • Work performed by, or damage caused by, any party other than the Contractor

    3.  WARRANTY REMEDY

    If a valid warranty claim is submitted and verified by the Contractor, the Contractor's sole obligation is to repair or re-perform the defective work at no charge for labor. Materials required to remedy a valid workmanship defect will be provided at no additional charge; the Contractor will make reasonable efforts to match original materials, fixtures, or hardware, though exact matches cannot be guaranteed where original products have been discontinued.

    This warranty does not entitle the Customer to a cash refund, credit, or any other remedy unless repair or re-performance is rendered impossible by circumstances solely within the Contractor's control.

    4.  CUSTOMER MAINTENANCE OBLIGATIONS

    To keep this warranty in effect, the Customer agrees to:

    • Use all repaired, installed, or assembled items in a manner consistent with their intended purpose and any manufacturer instructions provided

    • Promptly report any suspected defect to the Contractor rather than attempting independent repairs

    • Refrain from altering, modifying, or having another party perform work on the same item without prior written consent from the Contractor

    • Allow the Contractor reasonable access to inspect the affected area or item upon receiving a warranty claim

    5.  HOW TO SUBMIT A WARRANTY CLAIM

    To submit a claim, the Customer must:

    • Contact the Contractor by phone or email within the warranty period

    • Provide a brief written description of the defect and, if possible, photographs clearly showing the affected item or area

    • Allow the Contractor a reasonable opportunity to inspect the work before any repair or correction is attempted by another party

    Repairs performed by any party other than the Contractor without prior written authorization will void this warranty.

    6.  LIMITATION OF LIABILITY

    THE CONTRACTOR'S TOTAL LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE COST OF LABOR AND MATERIALS TO REPAIR OR RE-PERFORM THE DEFECTIVE WORK. IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST USE OF THE PROPERTY, DAMAGE TO CONTENTS, OR COSTS ASSOCIATED WITH WORK PERFORMED BY A LICENSED TRADESPERSON BEYOND THE CONTRACTOR'S DISCLOSED SCOPE.

    7.  NO OTHER WARRANTIES

    THIS IS THE CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

    8.  TRANSFERABILITY

    This warranty applies only to the original Customer and is non-transferable. It does not extend to any subsequent owner or occupant of the property.

    9.  GOVERNING LAW

    This warranty shall be governed by the laws of the State of New Hampshire. Any dispute arising under this warranty shall be resolved in the county in which the work was performed.

  • LIMITED WORKMANSHIP WARRANTY

    Deck Staining Services

    1.  WARRANTY COVERAGE

    Subject to the exclusions and conditions set forth below, Summit MGMT LLC (“Contractor”) warrants to the original customer (“Customer”) that the deck staining work completed on the date shown in the accompanying job receipt will be free from defects in workmanship for a period of one (1) year from the date of project completion.

    This warranty covers only defects directly attributable to the Contractor's application technique, including:

    • Peeling, flaking, or blistering caused by improper surface preparation performed by the Contractor

    • Uneven coverage or lap marks resulting from faulty application technique

    • Missed areas not noted in the project receipt

    2.  WHAT THIS WARRANTY DOES NOT COVER

    This warranty expressly excludes the following:

    • Natural weathering, fading, UV degradation, or color change inherent to any exterior stain or finish

    • Defects in the stain, sealer, or other materials supplied — these are governed solely by the product manufacturer's warranty

    • Wood movement, checking, cracking, cupping, warping, or any other movement of the wood substrate

    • Pre-existing conditions of the deck structure, including rot, deterioration, prior coatings, or moisture damage present at the time of application

    • Damage caused by standing water, ice, snow, flooding, or any other weather event

    • Damage caused by foot traffic, furniture, grills, planters, or other contact abrasion beyond normal residential use

    • Discoloration, staining, or spotting caused by mold, mildew, algae, tannin bleed, or plant matter

    • Any area the Customer declined to have prepared, stripped, or sanded prior to application

    • Work performed by, or damage caused by, any party other than the Contractor

    • Any area walked on, touched, or otherwise disturbed by the Customer, or any party other than the Contractor, during any phase of the work, including after cleaning/sanding and before the stain finish has fully dried or cured

    • Damage resulting from the Customer's failure to perform routine maintenance as described in Section 4

    3.  WARRANTY REMEDY

    If a valid warranty claim is submitted and verified by the Contractor, the Contractor's sole obligation is to re-apply stain to the defective area(s) at no charge for labor. Re-application will be performed using the same or comparable product used in the original project. The Contractor is not liable for color match variations caused by weathering of the surrounding, non-defective surfaces.

    This warranty does not entitle the Customer to a cash refund, credit, or any other remedy unless re-application is rendered impossible by circumstances solely within the Contractor's control.

    4.  CUSTOMER MAINTENANCE OBLIGATIONS

    To keep this warranty in effect, the Customer agrees to:

    • Keep the deck surface free of prolonged standing water and debris

    • Promptly clean any spills, mold, or mildew using products appropriate for the stain type applied

    • Refrain from applying any additional coating, paint, or treatment over the Contractor's work without prior written consent

    • Allow the Contractor reasonable access to inspect the deck upon receiving a warranty claim

    5.  HOW TO SUBMIT A WARRANTY CLAIM

    To submit a claim, the Customer must:

    • Contact the Contractor by phone or email within the warranty period

    • Provide a brief written description of the defect and, if possible, photos

    • Allow the Contractor a reasonable opportunity to inspect the work before any repair or correction is attempted by another party

    Repairs performed by any party other than the Contractor without prior written authorization will void this warranty.

    6.  LIMITATION OF LIABILITY

    THE CONTRACTOR'S TOTAL LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE COST OF LABOR TO RE-APPLY STAIN TO THE DEFECTIVE AREA(S). IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST USE OF THE PROPERTY OR STRUCTURAL REPAIR COSTS.

    7.  NO OTHER WARRANTIES

    THIS IS THE CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

    8.  TRANSFERABILITY

    This warranty applies only to the original Customer and is non-transferable. It does not extend to any subsequent owner or occupant of the property.

    9.  GOVERNING LAW

    This warranty shall be governed by the laws of the State of New Hampshire. Any dispute arising under this warranty shall be resolved in the county in which the work was performed.

  • LIMITED WORKMANSHIP WARRANTY

    Exterior Painting Services

    1.  Warranty Coverage

    Subject to the exclusions and conditions set forth below, Summit MGMT LLC ("Contractor") warrants to the original customer ("Customer") that the outdoor painting work completed on the date shown in the accompanying job receipt will be free from defects in workmanship for a period of two (2) years from the date of project completion.

    This warranty covers only defects directly attributable to the Contractor's application technique, including:

    • Peeling, flaking, or blistering caused by improper surface preparation performed by the Contractor

    • Runs, drips, or sags resulting from faulty application technique

    • Uneven coverage, lap marks, or visible brush/roller marks resulting from faulty application

    • Missed areas not noted in the project receipt

    2.  What This Warranty Does NOT Cover

    This warranty expressly excludes the following:

    • Natural weathering, fading, chalking, or color change inherent to any exterior paint or coating

    • Defects in the paint, primer, or other materials supplied — these are governed solely by the product manufacturer's warranty

    • Substrate movement, including expansion and contraction of wood, settling of the structure, or cracking of stucco, masonry, or caulking

    • Pre-existing conditions of any painted surface, including prior paint failure, hidden moisture damage, rot, rust, or efflorescence present at the time of application

    • Rust bleed-through from metal fasteners, flashing, or other embedded metals not identified prior to the start of work

    • Paint adhesion failures on surfaces not disclosed to the Contractor prior to bidding, including previously applied coatings known to be incompatible

    • Damage caused by moisture intrusion from leaking gutters, roof failures, inadequate flashing, or any other source external to the painted surface

    • Damage caused by impact, abrasion, vandalism, or contact beyond normal residential use

    • Mold, mildew, algae, or biological growth on any surface

    • Any surface the Customer declined to have prepared (scraped, sanded, primed, or caulked) prior to application

    • Work performed by, or damage caused by, any party other than the Contractor

    • Any area walked on, touched, or otherwise disturbed by the Customer, or any party other than the Contractor, during any phase of the work, including after surface preparation and before the paint has fully dried or cured

    • Damage resulting from the Customer's failure to perform routine maintenance as described in Section 4

    3.  Warranty Remedy

    If a valid warranty claim is submitted and verified by the Contractor, the Contractor's sole obligation is to re-paint the defective area(s) at no charge for labor. Re-application will be performed using the same or a comparable paint product used in the original project. The Contractor is not liable for color match variations caused by the weathering or fading of adjacent, non-defective surfaces.

    This warranty does not entitle the Customer to a cash refund, credit, or any other remedy unless re-painting is rendered impossible by circumstances solely within the Contractor's control.

    4.  Customer Maintenance Obligations

    To keep this warranty in effect, the Customer agrees to:

    • Keep painted surfaces reasonably clean and free of dirt, debris, and biological growth

    • Promptly address any sources of moisture — including leaking gutters, failed caulking, or improper drainage — that could compromise paint adhesion

    • Promptly clean any mold or mildew using products appropriate for exterior painted surfaces

    • Refrain from applying any additional coating, paint, or treatment over the Contractor's work without prior written consent

    • Allow the Contractor reasonable access to inspect any surface upon receiving a warranty claim

    5.  How to Submit a Warranty Claim

    To submit a claim, the Customer must:

    • Contact the Contractor by phone or email within the warranty period

    • Provide a brief written description of the defect and, if possible, photographs clearly showing the affected area(s)

    • Allow the Contractor a reasonable opportunity to inspect the work before any repair or correction is attempted by another party

    Repairs performed by any party other than the Contractor without prior written authorization will void this warranty.

    6.  Limitation of Liability

    THE CONTRACTOR'S TOTAL LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE COST OF LABOR TO RE-PAINT THE DEFECTIVE AREA(S). IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST USE OF THE PROPERTY, DAMAGE TO INTERIOR FINISHES OR CONTENTS, OR STRUCTURAL REPAIR COSTS.

    7.  No Other Warranties

    THIS IS THE CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

    8.  Transferability

    This warranty applies only to the original Customer and is non-transferable. It does not extend to any subsequent owner or occupant of the property.

    9.  Governing Law

    This warranty shall be governed by the laws of the State of New Hampshire. Any dispute arising under this warranty shall be resolved in the county in which the work was performed.

  • LIMITED WORKMANSHIP WARRANTY

    Landscaping Services

    Hardscaping  ·  Mulching  ·  Gravel Work  ·  Mowing

    1.  Warranty Coverage

    Subject to the exclusions and conditions set forth below, Summit MGMT LLC ("Contractor") warrants to the original customer ("Customer") that the outdoor landscaping work completed on the date shown in the accompanying job receipt will be free from defects in workmanship for a period of one (1) year from the date of project completion.

    This warranty covers only defects directly attributable to the Contractor's installation technique, including:

    • Hardscaping: improper installation of pavers, retaining walls, edging, stepping stones, or other hardscape elements resulting in immediate structural failure or significant displacement not attributable to natural settling

    • Mulching: application at a materially incorrect depth or placement outside the areas specified in the project receipt

    • Gravel work: uneven or incomplete distribution of material within the areas specified in the project receipt, or failure to install agreed-upon base or edging materials

    • Areas missed or omitted from the work not noted in the project receipt

    2.  What This Warranty Does NOT Cover

    This warranty expressly excludes the following:

    General Exclusions:

    • Pre-existing drainage issues, unstable soil conditions, buried debris, or underground obstructions not disclosed to or discoverable by the Contractor prior to the start of work

    • Damage caused by extreme weather events, including flooding, frost heave, freeze-thaw cycles, drought, high winds, or excessive rainfall

    • Damage caused by foot traffic, vehicle traffic, or equipment loads beyond what was communicated to the Contractor during the project

    • Pest, rodent, or animal activity, including burrowing, nesting, or foraging within installed materials

    • Work performed by, or damage caused by, any party other than the Contractor after project completion

    • Any area the Customer declined to have graded, edged, or otherwise prepared prior to installation

    • Damage resulting from the Customer's failure to perform routine maintenance as described in Section 4

    Hardscaping Exclusions:

    • Natural settling, shifting, or minor displacement of pavers, stones, or retaining wall materials occurring more than 30 days after project completion, where such movement results from soil consolidation or freeze-thaw activity

    • Cracking, spalling, or surface deterioration of any paver, stone, brick, or concrete material — defects in materials are governed by the manufacturer's or supplier's warranty

    • Mortar or joint sand washout resulting from rainfall, surface runoff, or irrigation

    • Structural failures attributable to conditions below the installed depth of the Contractor's work, including tree roots, expansive soils, or subsurface water movement

    Mulching Exclusions:

    • Natural decomposition, compaction, fading, or volume reduction of organic mulch materials over time

    • Migration or displacement of mulch caused by water runoff, wind, foot traffic, or animal activity

    • Weed or grass growth through mulched areas — mulch suppresses but does not eliminate weed growth

    • Any adverse effect on plantings or soil chemistry arising from the use of mulch materials selected or specified by the Customer

    Gravel Work Exclusions:

    • Natural migration, sinking, or redistribution of gravel caused by rainfall, surface runoff, vehicle traffic, or foot traffic over time

    • Weed or grass growth through gravel areas — landscape fabric and gravel reduce but do not permanently eliminate weed intrusion

    • Color fading or surface weathering of decorative stone or gravel

    • Defects in gravel, stone, or aggregate materials — these are governed by the supplier's warranty

    Mowing Exclusions:

    • Damage to irrigation heads, valve boxes, utility flags, landscape lighting, decorative edging, or any other ground-level or below-grade features not clearly marked or disclosed to the Contractor prior to the start of work

    • Scalping, uneven cut, or visible low spots resulting from unlevel terrain, existing ruts, or ground undulations present at the time of service

    • Wheel ruts, turf impressions, or soil compaction resulting from mowing on saturated or waterlogged ground — the Customer is responsible for postponing or rescheduling service when ground conditions are unsuitable

    • Damage caused by mowing over debris not removed from the lawn prior to service, including rocks, sticks, toys, pet items, hoses, or any other objects

    • Brown patches, turf stress, or die-back resulting from drought, heat, disease, fungal infection, grub or pest activity, or other environmental and biological factors unrelated to mowing technique

    • Natural lawn thinning, bare spots, or deterioration of turf quality not caused by the Contractor's mowing technique or equipment

    • Clipping dispersal onto adjacent driveways, walkways, mulched beds, or neighboring properties resulting from normal mowing operations — clippings will be dispersed to the best of the Contractor's ability, but some dispersal is inherent to the service

    • Temporary stripe marks, wheel impressions, or minor surface disturbance that resolve naturally within a normal recovery period

    • Variations in cut consistency in areas of excessively thick, wet, or overgrown grass resulting from extended intervals between service visits

    • Damage to ornamental plantings, garden beds, or landscaping features located outside clearly defined mowing areas that were not marked or communicated to the Contractor prior to service

    3.  Warranty Remedy

    If a valid warranty claim is submitted and verified by the Contractor, the Contractor's sole obligation is to repair or re-install the defective area(s) at no charge for labor. Materials required to remedy a valid workmanship defect will be provided at no additional charge. The Contractor will make reasonable efforts to match the original materials; however, exact matches cannot be guaranteed where original materials have been discontinued or have naturally weathered over time.

    This warranty does not entitle the Customer to a cash refund, credit, or any other remedy unless repair or re-installation is rendered impossible by circumstances solely within the Contractor's control.

    4.  Customer Maintenance Obligations

    To keep this warranty in effect, the Customer agrees to:

    • Maintain all drainage paths, swales, and runoff channels clear of debris to prevent water from pooling on or undermining installed hardscape or landscape materials

    • Refrain from altering grades, adding fill, or redirecting drainage in ways that could affect the installed work without prior written consent from the Contractor

    • Replenish organic mulch as needed to maintain the specified depth as natural decomposition occurs (this is routine maintenance, not a warranty obligation of the Contractor)

    • Promptly report to the Contractor any significant displacement, settling, or failure of hardscape elements — early identification typically allows for a simpler and lower-cost remedy

    • Refrain from operating heavy equipment or vehicles over hardscaped surfaces unless such use was explicitly discussed and accounted for in the original project scope

    • Allow the Contractor reasonable access to inspect any area upon receiving a warranty claim

    5.  How to Submit a Warranty Claim

    To submit a claim, the Customer must:

    • Contact the Contractor by phone or email within the warranty period

    • Provide a brief written description of the defect and, if possible, photographs clearly showing the affected area(s)

    • Allow the Contractor a reasonable opportunity — no less than 14 days from initial contact — to inspect the work and propose a remedy before any repair is attempted by another party

    Repairs or modifications performed by any party other than the Contractor without prior written authorization will void this warranty in full.

    6.  Limitation of Liability

    THE CONTRACTOR'S TOTAL LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE COST OF LABOR AND MATERIALS TO REPAIR OR RE-INSTALL THE DEFECTIVE AREA(S). IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DAMAGE TO ADJACENT PLANTINGS OR STRUCTURES, LOST USE OF THE PROPERTY, OR THE COST OF REPLACING ESTABLISHED VEGETATION.

    7.  No Other Warranties

    THIS IS THE CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

    8.  Transferability

    This warranty applies only to the original Customer and is non-transferable. It does not extend to any subsequent owner or occupant of the property.

    9.  Governing Law

    This warranty shall be governed by the laws of the State of New Hampshire. Any dispute arising under this warranty shall be resolved in the county in which the work was performed.